Legal
Privacy Policy
Joyous Suite LLC ("Joyous Suite," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, work with us, or use our services, and how we use and protect that information.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details — name, email address, phone number, business name, and job title when you submit a form, book a call, or email us.
- Communications — the content of emails, messages, and call notes exchanged with us.
- Payment and billing information — processed securely through our payment processor; we do not store full card numbers.
- Service data — information you share in the course of engagements, bootcamps, or advisory work.
We also collect limited information automatically when you visit the site, including IP address, browser type, device type, referring URL, and pages viewed, through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and deliver services you request.
- Schedule and follow up on calls, bootcamps, and advisory engagements.
- Send relevant updates, newsletters, and offers you have opted into.
- Operate, protect, and improve our site and services.
- Comply with legal obligations and enforce our terms.
3. How We Share Your Information
We do not sell your personal information. We share information only with:
- Service providers acting on our behalf (hosting, CRM, payment processing, email, analytics).
- Legal and regulatory authorities when required by law.
- Successors in a merger, acquisition, or sale of assets, subject to this policy.
4. Cookies and Analytics
We use cookies and similar technologies to keep the site working, remember your preferences, and measure site traffic. You can control cookies through your browser settings. We use analytics services (including Google Analytics) that may set their own cookies subject to their policies.
5. Data Retention
We retain personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it.
6. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing communications at any time (use the unsubscribe link or email us).
- Restrict or object to certain processing.
To exercise any of these rights, email joy@joyoussuite.com.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, so we cannot guarantee absolute security.
8. Children's Privacy
Our services are designed for business professionals and are not directed to children under 16. We do not knowingly collect personal information from children.
9. Third-Party Links
Our site may link to third-party websites. We are not responsible for the privacy practices of those sites. Review their policies before sharing information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top. Material changes will be communicated through the site or by email.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Joyous Suite LLC
13950 Brady
Redford, MI 48239-2821
Email: joy@joyoussuite.com
Phone: (248) 408-1776